Customer Responsibilities
To keep everyone safe and your rental running smoothly, every customer agrees to these responsibilities when they book. They are straightforward — most are common sense. If anything is unclear, reach us before your event at 602-823-0352 or happysproutpartyrentals@gmail.com.
Accurate Bookings
Give us the correct location, surface type, access information, and timing when you book.
Prepare the Space
The area where equipment will be placed must be clear, accessible, level, and free of debris before our team arrives.
Always Supervise
Monitor all children constantly to ensure safe and happy playing.
Clean Hands Only
Ensure little hands are clean and free of sticky treats before jumping into the sprout adventure.
Weather Watch
If weather becomes unsafe — extreme heat, high winds, lightning, heavy rain, or poor air quality — stop using outdoor equipment right away.Â
Water Safety
Keep water play strictly in designated zones and away from all electronics and outlets.
Age Harmony
Group similar ages together to prevent accidental bumps between the big kids and toddlers.
Equipment Safety
Ensure all children stay safely away from power cables and heavy equipment.
Safe use guidelines
No shoes, sharp objects, silly string, face paint, pets or food on or near inflatables or soft-play equipment.Â
Capacity Care
Follow the maximum weight and capacity limits to keep everyone safe and happy all day long.
Ready for Pickup
Have all equipment clear of personal items when we arrive for our scheduled collection time.
Equipment Love
Treat the rentals with care so every family gets to enjoy a perfectly clean and happy sprout!